A growing IT skills shortage is impeding organizations from completing digitization projects and adopting new technologies including generative artificial intelligence (genAI), and it’s hitting the bottom line in several ways.

In a recent IDC Research survey of more than 800 North American IT leaders, nearly two thirds said that a lack of skills has resulted in missed revenue growth objectives, quality problems, and a decline in customer satisfaction.

And the situation is not expected to get any better. IDC predicts that by 2026, more than 90% of organizations worldwide will feel the pain of the IT skills crisis, amounting to some $5.5 trillion in losses caused by product delays, impaired competitiveness, and loss of business.