Credit bureaus drew more than half of consumer complaints to CFPB in past two years

The CFPB said consumers focused their frustration on automated systems that made it difficult to correct faulty information in their reports; an exasperating dispute process; and surprise debts such as medical bills reported to the companies without their knowledge. And the agency found the credit bureaus provided significantly less help last year when consumers protested, offering relief in 2 percent of cases, down from 25 percent in 2019.