Several of those affected said they were told to leave by the end of the week after calls from Tehran’s crisis management body, even though official inspections had deemed their homes uninhabitable.
“I was told I had to leave the hotel by the end of the week, even though my home is unsafe and I have nowhere to go,” one resident said, describing a call from a municipal official who noted reconstruction had not begun due to lack of funds.
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Unsafe homes, no rental support
A resident, who lived in a seventh-floor apartment damaged by a nearby missile strike in March, described shattered windows and debris that rendered both the unit and building access unusable. Emergency services later confirmed the structure was unsafe.
Despite this, the resident said no rental assistance or deposit support had been offered. “They told me I should find housing myself because there is no budget,” the resident added.
Other displaced residents reported receiving similar instructions. Many said they lacked the financial means to rebuild or secure new housing, leaving them at risk of homelessness.
Under earlier municipal pledges, affected households were to receive temporary accommodation, rental support, and reconstruction assistance.
Updated figures increased aid for household goods to 4 billion rials (about $2,200), rental deposits to 20 billion rials (about $11,000), and monthly rent support to 400 million rials (about $220).
However, residents said these commitments have not been consistently fulfilled.
Average income in Iran is around $150 to $200 per month, while the minimum wage is typically below $100.
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Delays and conditions on compensation
Some families whose homes were destroyed said they were instructed to pay for basic household items upfront and submit receipts for reimbursement, which could take up to 10 months.
Others said even smaller grants had limited impact. One resident who received 2.5 billion rials (about $1,400) said it was insufficient to replace essential items such as a refrigerator, stove, and bedding.
“We lost everything in the strike and could not even recover clothes,” the resident said. “With that money, we could only buy a few basic items.”
In some cases, families forced to leave hotels reported moving into improvised spaces. One household said they had lived for months in a 30-square-meter storage room after being unable to afford rent.
Insurance payouts also stalled
Residents with damaged vehicles described similar difficulties in seeking compensation. Several said they were told by representatives of insurance that earlier claims from a previous conflict in June had not yet been settled.
“They told me there is no timeline for paying these damages,” one vehicle owner said after visiting an insurance office.
Official figures show that thousands of vehicles and tens of thousands of residential units were damaged in the 40-day conflict, adding to earlier destruction from a previous 12-day escalation in June.
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City council response highlights gaps
A spokesperson for Tehran’s city council acknowledged reports of inconsistencies and said cases of forced eviction without support should be reviewed.
“This should not happen, and if such cases exist, they must be followed up,” Alireza Nadali said, adding that municipal policy ties the end of hotel stays to securing alternative housing.
The official also pointed to the scale of damage and budget constraints, adding that assistance programs were introduced voluntarily and may face delays.
At the same time, the council emphasized that reconstruction responsibilities differ depending on the level of damage and local planning rules, which has led to varied outcomes across districts.
Oversight concerns emerge
The accounts raise questions about the oversight role of the city council and the implementation of municipal commitments. Residents interviewed said many promises remained unfulfilled months after the initial damage.
Efforts to obtain direct comment from municipal crisis officials were unsuccessful, according to the report.